Privacy notice
- Legal operator
- Friendly Banc Corp
- Privacy contact
- support@friendlybanc.com
What this notice covers
This notice describes information handled by the Friendly website and iOS app for Patrons, Members, and people acting for an organization. It covers Circle invitations, requests, relationship records, commitments, and account activity.
Separate notices and agreements may apply to a bank account, card, credit report, or service provided by another company. This notice does not replace those documents or an applicable financial privacy notice.
Information used by the service
Information you or an authorized representative provide can include identity and contact details, organization and representative details, your relationship to another participant, request amounts and purposes, financial information, documents, acknowledgments, and support messages.
Depending on the feature you use, records can include income and debt information, business financial information, identity-verification results, credit and risk information, account and transaction records, agreement terms, payment history, and servicing events. An invitation can include information supplied by the person inviting you before you create an account.
The service also handles sign-in and security events, device and application information, notification preferences, and device-registration tokens.
How information supports your account
Information supports account access and verification, Circle connections, request review, agreement records, payments and servicing, notifications, customer support, and fraud and security controls. Financial and relationship information can inform request eligibility, risk summaries, and proposed terms.
Information also supports recordkeeping, dispute handling, and applicable compliance processes. Acknowledging this notice is not, by itself, authorization for a credit inquiry, a debit, or a payment; those actions have their own requirements.
Other companies involved
The service uses providers for hosting and data storage, authentication, communications, and enabled banking, identity-verification, screening, document, and payment functions. Information involved depends on the feature and provider.
Your phone, browser, and notifications
When you use Face ID, Touch ID, or your device passcode, iOS performs the authentication. Friendly receives the authentication result, not your face scan, fingerprint, or device passcode.
The native app keeps loaded financial records in memory. Authentication credentials and session material are handled separately using protected device storage. Temporary document files are cleaned up when the viewing session ends or the app clears protected state. This does not delete the underlying server records or copies you export.
Push notifications use a generic message and an opaque record reference rather than a balance, amount, or person’s name on the lock screen. Email notifications are different and may contain record details. You can manage notification permissions in device settings and supported preferences in the app.
The website uses browser storage for sign-in and session behavior. Native in-memory handling does not mean that the website stores no data.
Keeping and protecting records
Access controls, session protection, and activity records help protect account information. No service can guarantee that every security risk is eliminated.
Signing out or deleting the app does not itself delete server records. Record retention and deletion may be affected by outstanding agreements, disputes, and applicable requirements.
Questions, choices, and changes
Contact support@friendlybanc.com with questions about your information or to request access, correction, or deletion. Requests are subject to identity verification and applicable recordkeeping requirements.
This notice is available from the website and app. Existing agreements and required disclosures remain separate records.